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Personal Injury Intake Specialist / Pre-Suit Legal Assistant

Kemp Injury Law
Winter Haven, FL Full Time
POSTED ON 10/12/2026
AVAILABLE BEFORE 2/9/2027

Personal Injury Intake Specialist / Pre-Suit Legal Assistant

Job Description:

Kemp Injury Law is seeking a motivated, organized, and personable Personal Injury Intake Specialist / Pre-Suit Case Support to join our growing personal injury firm. This position will primarily handle new client intake while also providing administrative and case support throughout the pre-suit process.

The ideal candidate is a strong communicator who is comfortable speaking with clients, can manage multiple priorities, and takes initiative.

Responsibilities

  • Conduct new client intakes and assist with client onboarding and opening new case files
  • Maintain regular communication with clients to gather necessary information and provide case updates
  • Organize and maintain case files, records, and legal documents using case management software
  • Assist with obtaining medical records, bills, accident reports, insurance information, and other case-related documentation
  • Communicate and follow up with medical providers, insurance companies, and other parties regarding outstanding records or information
  • Calendar and monitor deadlines, appointments, and required follow-ups
  • Ensure client files and case information are accurate, complete, and up to date

Knowledge, Skills & Abilities

  • 1 year of personal injury legal experience preferred
  • Proficiency with document and case management systems
  • Excellent phone etiquette and communication skills
  • Strong organizational and time-management skills
  • Highly organized, dependable, and self-motivated
  • Strong attention to detail and follow-through
  • Ability to work efficiently in a fast-paced, team-oriented environment
  • Professional and compassionate when communicating with clients and prospective clients

Compensation & Schedule

Pay: $18-$20 per hour
Hours: Monday–Friday, 8:30 a.m.–5:00 p.m.
Position: Full-Time

About Kemp Injury Law

Kemp Injury Law is a personal injury law firm committed to providing responsive, personal representation to individuals and families following an injury. We are looking for someone who wants to become an important part of a growing firm and takes pride in providing clients with a high level of service from their first interaction with our office throughout their case.

Pay: $18.00 - $20.00 per hour

Work Location: In person

Salary : $18 - $20

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