What are the responsibilities and job description for the Site Manager – Janitorial Cleaning Services position at KEMCO Facilities Services?
Job Overview:
This role requires strong leadership skills, excellent communication, and the ability to troubleshoot issues effectively while maintaining client satisfaction.
Salary $50K-$55K
Key Responsibilities:- Supervision & Team Management:
- Lead and supervise a team of cleaning staff, ensuring adherence to schedules and company policies.
- Conduct daily inspections to ensure work is completed according to standard and resolve any issues that arise.
- Provide training and development for staff to improve performance and quality.
- Schedule and assign tasks for cleaning staff based on operational needs.
- Foster a positive and cooperative team environment.
- Quality Control & Standards:
- Monitor and enforce cleaning procedures to ensure a high level of cleanliness and sanitation across the site.
- Perform regular inspections and audits of the facility to ensure cleanliness standards are met.
- Address customer feedback and complaints related to cleaning services, ensuring prompt resolution.
- Maintain records of site performance and quality assurance.
- Inventory & Equipment Management:
- Ensure all cleaning supplies and equipment are stocked, organized, and well-maintained.
- Order cleaning materials and supplies as necessary, staying within budget.
- Conduct routine inspections of equipment, ensuring they are in working order and handle minor repairs if needed.
- Ensure proper disposal of waste and recycling according to health and safety guidelines.
- Safety & Compliance:
- Ensure compliance with all local, state, and federal health, safety, and environmental regulations.
- Conduct regular safety audits and ensure cleaning staff follow safety protocols.
- Provide safety training and ensure all cleaning staff are equipped with the proper personal protective equipment (PPE).
- Report and document accidents, safety violations, and hazards on-site.
- Client Communication:
- Act as the primary point of contact for clients regarding janitorial services.
- Address client concerns, inquiries, and special requests promptly and professionally.
- Prepare and present regular performance reports to clients, outlining cleaning schedules, tasks completed, and any issues that may arise.
- Administrative Duties:
- Maintain detailed records of staff attendance, payroll, and other necessary reports.
- Ensure that all cleaning contracts and schedules are being met on time and within budget.
- Manage staff schedules, timekeeping, and resolve any payroll discrepancies.
- Education:
- High school diploma or equivalent; additional certification in facilities management, janitorial services, or related field is a plus.
- Experience:
- Minimum of 3-5 years of experience in janitorial or facilities management, with at least 1 year in running a healthcare facility.
- Proven experience in managing cleaning teams, and knowledge of cleaning products, techniques, and equipment.
- Experience with inventory management and ordering supplies.
- Skills:
- Strong leadership, management, and interpersonal skills.
- Excellent time management and organizational abilities.
- Detail-oriented with a focus on quality and safety.
- Ability to handle complaints and resolve conflicts effectively.
- Strong communication skills, both written and verbal.
- Proficient in using cleaning equipment and understanding cleaning chemicals and their proper use.
- Ability to lift and carry cleaning supplies and equipment (up to 50 lbs).
- Ability to stand, bend, and perform physical tasks for extended periods.
- Comfortable working in various environments, including indoor and outdoor areas.
- Monday-Friday
Salary : $50,000 - $55,000