What are the responsibilities and job description for the Bilingual English–Vietnamese Supporting Staff position at KELVIN MAI DO INC.?
- Welcome and assist visitors in a professional manner
- Answer and direct phone calls and emails
- Schedule appointments and maintain calendars
- Handle incoming and outgoing mail/packages
- Maintain a clean and organized reception area
- Provide information to customers and respond to inquiries
- Perform basic administrative tasks such as filing, data entry, and record keeping
- Coordinate with other departments as needed
- Monitor office supplies and place orders when necessary
- Ensure security procedures for visitors are followed
- Verify patient insurance eligibility and benefits prior to appointments
- Perform insurance checks, obtain authorizations when needed, and update insurance information accurately
- Assist patients with insurance-related questions, copays, and required documentation
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22