Corporate Concierge Account – Kelsey Seybold Clinic – Pearland Admin Office

Job ID: 2318261
Job Type: Full-time
Location: Pearland, TX 77581

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40 locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Corporate Concierge Account Coordinator is responsible for providing concierge services to identified employees participating in physical programs such as the Be Well at Shell Premier Prevention exam.

Primary Responsibilities:

• These duties include performing confirmation, appointment preparation duties and on-site concierge services as outlined in the procedures for these types of programs
• This position is expected to rotate to multiple locations and the assigned home-base could be any of the Kelsey-Seybold Clinic locations including the administrative business center in Pearland
• This position is additionally responsible for the appointment booking, database management and overall maintenance of the premier program accounts
• The Corporate Concierge Account Coordinator will also regularly liaison with clinic operations to ensure all corporate protocols are in the system, by patients, and are followed as per company specifications

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalent
• 30 hours of college credits preferably with a focus on healthcare administration, marketing/sales, or business
• 3 years of experience in customer service, telemarketing and/or direct sales
• Database management experience
• Knowledge of insurance, billing and collection concepts and theory
• Driver’s license and access to reliable transportation

Preferred Qualifications:

• 60 college hours in a business, sales/marketing or healthcare administration major
• 5 years of experience in marketing, telemarketing and sales
• Experience at Kelsey-Seybold Clinic in occupational medicine
• Experience servicing business related accounts

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.