What are the responsibilities and job description for the Service Analyst position at KellyMitchell Group?
Job Summary:
Our client is seeking a Service Analyst to join their team! This position is located in Overland Park, Kansas.
Duties:
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy
Our client is seeking a Service Analyst to join their team! This position is located in Overland Park, Kansas.
Duties:
- Receive, evaluate, and process service requests in a timely and accurate manner
- Complete routine non-financial transactions on client accounts with attention to detail and compliance requirements
- Prepare, distribute, and manage client and internal correspondence via email and mail, including mail merges
- Support operational and business service tasks for the operations team
- Assist team members in meeting departmental goals and regulatory standards
- Analyze cases and make effective, well-reasoned decisions within established guidelines
- Support occasional in-office events, including setup and vendor coordination
- Maintain a professional appearance, demeanor, and conduct in a corporate office setting
- Associate’s or Bachelor’s degree preferred, or equivalent relevant work experience
- Basic to intermediate proficiency in Microsoft Office suite
- Prior experience working in a corporate or office-based environment with adherence to professional dress standards
- Demonstrated reliability, punctuality, and consistent attendance
- Strong organizational and multitasking skills with the ability to manage competing priorities
- Excellent written and verbal communication skills
- Professional presence, confidence, and strong interpersonal skills
- Ethical, accountable, and detail-oriented with sound judgment
- Ability to learn new processes quickly through structured, paid onsite training
- Comfortable working independently while also collaborating within a team environment
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy
Salary : $10 - $15