Service Analyst

Job Summary:

Our client is seeking a Service Analyst to join their team! This position is located in Overland Park, Kansas.

Duties:

• Receive, assess, and process service requests
• Transact routine non-financial activity on client accounts with accuracy and expediency
• Email and mail out documents
• Perform mail merges
• Handle business services tasks from the operations team
• Assist team members to meet departmental and regulatory standards
• Make effective decisions based on comprehensive case analysis
• Support occasional office events, including setup and vendor coordination
• Maintain professional appearance and behavior in a corporate office setting

Desired Skills/Experience:

• Associate’s degree preferred, or equivalent professional experience
• Proficient in Microsoft Office suite, particularly Microsoft Excel; experience with Salesforce is a plus
• Prior experience in a corporate office environment, demonstrating adherence to company policies and dress code
• Demonstrates strong dependability, punctuality, and consistent attendance
• Excellent written and verbal communication skills, with the ability to interact professionally with colleagues and clients
• Professional demeanor, confidence, and strong teamwork abilities
• Capable of managing multiple tasks efficiently while maintaining attention to detail
• High level of integrity, ethical judgment, and decisiveness
• Quick to learn and adapt, including through structured onsite training programs

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $10.00 and $15.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.