Operations Coordinator

Role Overview

The Operations Coordinator provides operational support in a fast-paced, high-volume order fulfillment and dispatch environment. Core responsibilities include entitlement entry, report creation, order processing/logistics, service contracts initiation, invoicing, and excellent customer support. This is a hybrid role (2 days remote, 3 days onsite) based in Irvine, CA.

• Pay Rate: $27
• Education: Associate’s degree required, Bachelor’s preferred
• Experience: 3–5 years in customer service, logistics, and/or operations

Responsibilities

• Filter and gather customer information from spreadsheets
• Use databases to collect asset information
• Update asset data in Salesforce as needed
• Review and process entitlement/warranty contract sales data and service invoice entries in Salesforce
• Serve as internal resource supporting Field Sales by compiling reports and filling quote requests
• Coordinate service activities and order fulfillment
• Support invoicing requests
• Provide service history reports as requested
• Work in tandem with Sales and Service Field to resolve warranty issues
• Track tasks to completion over time
• Make recommendations for process improvements, best practices, and documentation updates

Qualifications

• Associate’s Degree with 2–3 years of experience or Bachelor’s degree with 1–2 years of experience
• 3–5 years of experience in customer service, logistics, and/or operations
• Strong computer skills in MS Office (Excel, Outlook, etc.)
• Salesforce experience preferred
• Medical device experience preferred
• Creative, self-starter, team-player with strong work ethic
• Ability to rapidly learn new/complex processes and technology
• Extreme attention to detail
• Excellent oral and written communication skills (grammar, spelling, punctuation required)
• Organization skills to handle multiple, deadline-driven tasks
• Able to work in cross-functional teams with professionalism and self-discipline

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.