What are the responsibilities and job description for the Business Analyst position at KellyConnect | Contact Center Solutions?
Job Title: Business Analyst
Pay Rate: $33.00/hour
Location: Plymouth, MN (Remote)
Schedule: Approximately 8am-5pm M-F
Key Responsibilities:
- Manage and maintain the various Sustainability Payment Programs
- Monthly and quarterly data management to calculate customer payments
- Maintain process documentation
- Provide master data management support
- Includes Customer Master Data management
- Help design, document, and maintain reporting/analytic processes
- Receive and deliver ad hoc data requests from various stakeholders within the Commercial Organization
- Deliver monthly and quarterly sales data reports to various stakeholders
Requirements:
- Education: Minimum of a Bachelor’s degree
- Preferred Fields: Sales/Business Ops, Finance, Mathematics, IT
- Experience in Microsoft Office with advanced knowledge of Excel
- Previous experience in Business / Systems Analysis
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Preferences:
- Strong organizational and prioritization skills
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives without sacrificing outcomes
- Ability to contribute on a diverse, multicultural, and partially remote team
- Ability to prioritize multiple initiatives within timelines, in a matrix environment where priorities change rapidly
- Exposure to various data management systems/tools (e.g., SAP, JDE, Winshuttle)
Salary : $33