Spare Parts Coordinator

Saline, MI

Temp to hire

$22/hr-$25/hr Based on experience

Monday-Friday 7am-4pm

Duties & Responsibilities

• Manage incoming customer and internal inquiries regarding spare parts quotations, orders, pricing, delivery updates, and product availability.
• Enter and maintain accurate customer quotes, orders, and account information within the ERP/order management system.
• Coordinate with suppliers to source components and verify pricing, availability, and lead times.
• Prepare and communicate quotations, order confirmations, shipment updates, and other order-related information to customers.
• Coordinate shipping and delivery logistics with warehouse personnel and transportation providers to ensure timely deliveries.
• Process order adjustments, discrepancies, returns, cancellations, and resolve shipping-related issues promptly and professionally.
• Maintain organized records of active quotes, customer orders, shipment updates, and related documentation.
• Provide necessary documentation and information to Accounting and other departments for invoicing, payment processing, and recordkeeping.
• Monitor order status and follow up proactively to support customer satisfaction and minimize equipment downtime.
• Collaborate effectively with internal departments including Sales, Service, Warehouse, Purchasing, and Accounting to support daily operations and customer needs.
  
  

Requirements

• Strong verbal and written communication skills with the ability to communicate professionally with customers, suppliers, and internal team members.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.
• Strong problem-solving abilities with a proactive and customer-focused mindset.
• Ability to prioritize urgent requests, manage changing priorities, and remain calm under pressure.
• Demonstrated ability to work collaboratively within a team environment and share information effectively.
• Proficiency with ERP or order management systems; experience with SAP, Salesforce, JobBOSS, or similar systems preferred.
• Working knowledge of Microsoft Office applications, including Excel.
• Familiarity with shipping processes, international logistics, and HTS codes preferred.
• Previous experience in manufacturing, industrial equipment support, customer service, spare parts coordination, or related industries preferred.
• High school diploma or equivalent required; additional education or related certifications are a plus.
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.