Sales Agent

Location: Remote

Schedule: Mon - Fri 8AM to 10PM and Sat 10AM to 5PM EST (Flexible)

Compensation: $20.50

About The Role

We are seeking a motivated, licensed Sales Agent to join our dynamic team, serving as the first point of contact for customers seeking insurance coverage. You’ll assist clients with their insurance needs—including Renters, Manufactured Housing, and Classic Car coverage—through live chat and inbound calls.

Please Note: An active 220 Property & Casualty or 20-44 Personal Lines insurance license is REQUIRED for this role. Candidates without this license will not be considered.

Key Responsibilities

• Handle a high volume of inbound calls and/or live chats for multiple insurance products
• Make outbound calls to follow up on existing quotes and close sales
• Meet and exceed monthly sales goals and departmental targets
• Ensure underwriting guidelines and corporate policies are followed at all times
• Track, measure, and evaluate individual sales performance
• Efficiently navigate multiple computer systems and applications for client management and processing
• Complete all required licensure continuing education and training
• Stay updated on all product, policy, and regulatory changes
  
  

Qualifications

• Active 220 Property & Casualty or 20-44 Personal Lines insurance license (required)
• High School diploma or GED
• Minimum 1 year of sales experience, ideally in insurance or a call center environment
• At least 4 years of experience working on a desktop/laptop
• Excellent verbal and written communication skills
• Strong proficiency with Microsoft Office and the ability to multi-task across multiple screens
• Exceptional listening, negotiating, and problem-solving skills
• Detail-oriented, organized, and adaptable in a fast-paced environment
• Ability to become appointed/licensed as a non-resident agent in all applicable states
  
  

Preferred Qualifications

• 2–3 years of sales and call center experience
• 5 years of computer proficiency
• 1 year insurance industry experience
• Bilingual in Spanish (read, write, and speak)
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.