Customer Services Representative

Job Title: Customer Service Representative (Healthcare)

Location: Anaheim Office

Pay Rate: $22.00 – $23.00/hour (DOE)

Schedule: Full-time (Monday – Friday)

Assignment Type: Temporary with potential for permanent hire

Job Summary

We are seeking a professional and detail-oriented Customer Service Representative (CSS) to support a busy healthcare-related office in Anaheim. This is a great opportunity for someone with strong communication skills and experience in customer service or medical office environments.

Key Responsibilities

• Answer incoming calls and assist customers in a professional and timely manner
• Schedule appointments and coordinate locations efficiently
• Manage customer inquiries and provide accurate information
• Perform data entry and maintain accurate records
• Support general administrative and clerical tasks
• Collaborate with internal teams to ensure smooth operations
  
  

Qualifications

• Strong customer service and communication skills
• Computer proficiency (data entry, systems, Microsoft Office)
• Experience scheduling appointments required
• Healthcare or medical office experience
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced environment
  
  

Why Apply

• Opportunity for temp-to-hire conversion
• Competitive pay based on experience
• Stable Monday–Friday schedule
• Work in a professional, team-oriented environment
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.