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Account Associate - State Farm Agent Team Member

Kelly Wright - State Farm Agent
Oakland, CA Full Time
POSTED ON 3/5/2026
AVAILABLE BEFORE 5/5/2026
Benefits:License reimbursement401(k)Bonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:I opened my agency in June of 2011 after building a long career with State Farm that began in 1998 and spanned underwriting, claims, and agency field leadership. That background provided a well-rounded perspective on the business and a disciplined, high-standard approach to serving customers. I hold a bachelors degree in Business Administration, am a parent to one child, and enjoy traveling, discovering new restaurants, and following sports. Our team includes four members who work in a focused, professional environment. We stay engaged in community charity efforts and offer a 401k, health benefits, and licensing reimbursement to support long-term growth. Our office culture values discipline, integrity, and accountability, and were looking for team members who are self-managing, resourceful, money-motivated, and able to take direction well. This is an environment for people who want clear expectations, strong leadership, and the opportunity to build a meaningful, performance-driven career.ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Kelly Wright - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.

Salary : $50,000 - $60,000

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