What are the responsibilities and job description for the Shop Foreman/Lead Technician position at Kelly Tractor Co.?
South Florida Caterpillar dealer is seeking a well diverse individual with experience in a supervisor role to help supervise and coordinate activities of the Shop individuals engaged in repairing and maintaining the Heavy Equipment line.
Responsibilities: Communicate with customers to determine repair needs, open work orders using specific coding and based on customer needs, schedule all work and prioritize accordingly, prepare quotations when necessary, assist Technicians when ordering parts, follow up with customers during and after repairs, assign jobs to Technicians, review work orders, assist in diagnosing malfunctions in machinery and equipment, establish or adjust work procedures to meet production schedules, suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew. Review work orders and invoices once repairs have been completed.
Qualifications: Must have computer knowledge and help manage phones in a busy service area. Mechanically inclined is needed. Have excellent people skills to collaborate well with customers and employees. Speak clearly and persuasively in positive or negative situations. Be a high school graduate. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company safety manuals and as directed in the employee handbook.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $60,000 - $75,000