Service Technician

Pay Rate: $25-$27.00/hr. Shift: 12 Hours Rotating Shift - Dupont Schedule

The example shift breakdown of the DuPoint schedule looks as follows:

• First Week:
• 4 consecutive night shifts
• 3 days off
• Second Week:
• 3 consecutive day shifts
• 1 day off
• 3 consecutive night shifts
• Third Week:
• 3 days off
• 4 consecutive day shifts
• Fourth Week:
• 7 days off
  

Field Service Technician - ROLE SUMMARY

The Field Service Center Technician serves a dual-function role within the Long-Term Service Agreement (LTSA) delivery model. Primarily based at a designated Service Center in Baytown, TX, this technician supports equipment uptime, peak demand response, and technician training activities within various customer Service Centers while also deploying to customer sites as a Field Service Representative (FSR) when Service Center workflow permits. The role is essential to maintaining high availability of water treatment assets and building operational capability across the team.

Key Responsibilities

• Service Center Operations: Support uptime objectives by performing scheduled and corrective maintenance on equipment staged for deployment or in service refurbishment.
• Respond to peak demand periods by assisting with equipment preparation, testing, and mobilization to customer sites.
• Conduct hands-on training sessions for FSR and Operator-level personnel on equipment operation, maintenance procedures, and safety protocols.
• Maintain accurate inventory of spare parts, consumables, and chemical stocks; initiate replenishment orders as needed.
• Document Service Center work activities, equipment condition reports, and training records per site SOPs.
• Support general Service Center operations during seasonal and non-seasonal peak demand periods.
• Field Service As Assigned: Operate, monitor, and optimize water treatment systems at customer facilities including media filtration, ultrafiltration (UF), reverse osmosis (RO), ion exchange (IX), de-oxygenation, electrodeionization (EDI), clarification, bioreactor, filter press, and chemical injection systems.
• Troubleshoot and perform preventative and corrective maintenance on industrial equipment including motors, PLCs, VFDs, valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Conduct analytical testing: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific parameters.
• Communicate findings and system status to customer management and operations teams; provide detailed technical summaries of work performed.
• Maintain site paperwork and ensure all field service records are accurate and current.
• Respond to emergency service requests; participate in on-call rotation as required.
  
  

Qualifications

• Required: High School Diploma / GED or equivalent with 5 years of service, maintenance, or operations experience in an industrial environment; OR Associate's or Bachelor's degree in Science, Engineering (STEM), or a technical certificate in Instrumentation, Controls, or related discipline with 2 years of experience.
• Valid driver's license and reliable transportation.
• Ability to obtain and maintain access credentials.
• Ability and willingness to perform physical duties including lifting, climbing, elevated heights, and confined space entry.
• Ability and willingness to travel extensively.
• Preferred: Experience with PLC control systems, PLC programming, and controls troubleshooting.
• Prior experience in water treatment operations or industrial services.
• Experience mentoring or training technician-level personnel.
  
  

WORKING CONDITIONS

• Primary base of operations: Service Center, Baytown, TX.
• Deployment to additional Service Center locations as needed (e.g., St. Peters, MO or East Hartford, CT).
• Work environments include industrial manufacturing facilities, chemical plants, refineries, and power generation facilities.
• Rotating schedules and on-call availability required; emergency response may be needed outside of standard hours.
  
  

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

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