What are the responsibilities and job description for the Desktop Support Specialist position at Kelly Science, Engineering, Technology & Telecom?
Important information: To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com.
Title: Computer Support (Infrastructure Engineer)
Pay Rate: $27 per hour
Location: Fuquay-Varina, NC, 27526
Duration: Until 06/2028
Type – W2 contract (No C2C)
Visa sponsorship is not available, now or in the near future, for this position.
Must be able to work 1st and 3rd shift. 1st shift hours 6:00 AM - 4:30 PM 3rd shift hours 6:00 PM - 5:00 AM. Assignment will start 1st shift but during busy season and needs candidate will need to be flexible to work 3rd shift hours as well.
Job Description: To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:
- Deploying new computers to replace old ones.
- Upgrading to window 11 from 10
- Imaging computers
- Disposing of outdated assets
- Strong Software skills: PowerShell, python, etc.
- On your feet a lot
- Must be able to lift 50 pounds
- Metatarsal safety boots required first day
- Lifting and moving printers
Additional details:
- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.
- Responsible for effective e-mail communications and ability to create and maintain basic documents/records
- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
- Maintains equipment, supplies, data supporting processes or operations.
Job Requirements:
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
- Knowledge of computer security policies and a general overall knowledge of computer security concepts
- Ability to drive locally
- 1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
Salary : $27