What are the responsibilities and job description for the Office Receptionist position at Kelly Heating & Electric, LLC?
Job Summary
Kelly Heating & Electric is looking to add a skilled Office Receptionist to our team. Located on Eau Claire's north side, Kelly Heating & Electric has proudly been serving the Chippewa Valley since 1997. We're a family-owned, customer-focused business seeking a qualified candidate to help us with customer service, billing and team coordination, among other general office duties.
Responsibilities include (but not limited to):
- Answer incoming calls.
- Coordinate with customers to answer questions and arrange service appointments.
- Coordinate with service technicians to fulfill all customer appointments.
- Process customer service invoices.
- Must be 18 to apply.
Qualifications
- Proven experience as a receptionist or in a similar clerical position is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent customer support skills, demonstrating a friendly demeanor at all times.
- Proficient in phone etiquette and communication skills.
- Basic computer literacy, including familiarity with office software applications.
- Ability to work independently while also being an effective team player.
We offer a competitive wage based on experience, a supportive working environment, 401K, paid vacation time, 6 paid holidays, and health insurance.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person