What are the responsibilities and job description for the Service Project Coordinator position at Kelly Generator & Equipment Inc?
Description:
DUTIES/RESPONSIBILITIES:
Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!
- Facilitate a high volume of warranty, new unit start-ups and all national account projects
- Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
- Act as point of contact between departments, contractors, and other representatives
- Dispatch technicians
- Participate in “on-call” rotation.
- File warranty claims
- Support Service and Sales Departments as needed
- Other duties as assigned
REQUIREMENTS:
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong interpersonal and customer service skills
- Ability to prioritize tasks
- Proficient in using Outlook
- CRM experience
EDUCATION AND EXPERIENCE:
- High School diploma required
- 1-3 years project coordination experience
PHYSICAL REQUIRMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.