Print Shop Finishing

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.

 Summary:
 We are seeking a Print Shop Finishing Specialist who would responsible for completing the final stages of print production to ensure all printed materials meet Kelley Create's quality standards and customer specifications. This position performs a variety of finishing tasks, including cutting, folding, binding, laminating, assembling, packaging, and preparing printed materials for delivery.

The ideal candidate is detail-oriented, organized, dependable, and capable of working in a fast-paced production environment while maintaining accuracy, efficiency, and safety.

 Essential Duties and Responsibilities

Print Finishing and Production

• Operate finishing equipment, including paper cutters, folding machines, binding equipment, laminators, and other print finishing machinery.
• Perform manual finishing tasks such as collating, stapling, hole punching, trimming, folding, inserting, and assembling printed materials.
• Complete binding processes, including spiral binding, coil binding, comb binding, and other methods as required.
• Review work orders and production instructions to ensure jobs are completed according to customer specifications.
• Verify printed materials are properly aligned, cut, folded, assembled, and finished.
• Prepare completed print jobs for packaging, shipping, or customer pickup.
• Assist with sorting, labeling, and organizing completed print materials.
• Support other areas of print production as needed to meet operational demands.

 Quality Control

• Inspect printed materials for accuracy, completeness, and quality before final packaging.
• Identify printing or finishing defects, including incorrect cuts, misalignment, damaged materials, missing pages, or improper assembly.
• Notify the Print Shop Manager or Production Supervisor of quality concerns or production errors.
• Ensure all completed jobs meet Kelley Create's quality standards and customer requirements.
• Minimize material waste by following established production procedures.
• Maintain accurate job counts and verify completed quantities against work orders.

 Equipment Operation and Maintenance

• Safely operate print finishing machinery and equipment in accordance with established procedures.
• Perform routine equipment cleaning and basic preventive maintenance as assigned.
• Report equipment malfunctions, safety hazards, or maintenance concerns immediately.
• Maintain a clean, organized, and safe work environment.
• Follow all equipment safety procedures, including the proper use of protective equipment and machine guards.
• Assist with maintaining adequate inventory of finishing supplies and materials.

 Production Efficiency and Teamwork

• Prioritize assigned production tasks to meet customer deadlines.
• Work collaboratively with print operators, production staff, and management to ensure efficient workflow.
• Communicate production delays, material shortages, or equipment issues promptly.
• Assist with urgent or high-priority print jobs as directed.
• Demonstrate flexibility in performing multiple finishing tasks throughout the workday.
• Maintain consistent attendance, punctuality, and productivity.
• Follow all company policies, procedures, and workplace safety requirements.

 Competencies: 

To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. 

• Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
• Communication Skills—Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. 
• Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
• Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
• Adaptability—The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
• Required Qualifications
• High school diploma or equivalent preferred.
• Previous experience in a commercial print shop, production, manufacturing, or finishing environment preferred.
• Familiarity with print finishing equipment and procedures is a plus.
• Ability to read and follow written work orders and production instructions.
• Strong attention to detail and commitment to quality.
• Basic mathematical skills, including measuring, counting, and calculating quantities.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to manage multiple assignments while meeting production deadlines.
• Willingness to learn new equipment, processes, and finishing techniques.
• Ability to communicate effectively with coworkers and supervisors.

 Preferred Qualifications

• Experience operating commercial paper cutters, folders, laminators, and binding equipment.
• Knowledge of different paper types, sizes, weights, and finishing techniques.
• Experience working in a high-volume digital or commercial print production environment.
• Familiarity with quality-control procedures and production scheduling.
• Experience packaging and preparing printed materials for shipment or distribution.

 Certificates and Licenses: 

None required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Skills: 

Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.

Math Skills: 

Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.

Reasoning Ability: 

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.

 Computer Skills

Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. 

Physical Demands and Work Environment: 

The physical demands and work environment described below represent the positions' activities and surroundings. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• The work is typically performed in an office environment, with a moderate noise level. 
• While performing the duties of this job, the employee is regularly required to sit for long periods. 
• To perform the job, the employee is regularly required to talk and hear on the telephone and in person with individuals and groups. 
• The employee must be able to reach with hands and arms to type frequently throughout the day. 
• Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. 

While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. 

Competitive Benefits Package Include:

• Medical Insurance
• Dental/Vision Insurance
• Life Insurance
• Flexible Spending Account Options
• Supplemental insurance
• 401K with company match
• Profit Sharing upon goal attainment
• Paid Time Off
• Paid Holidays
• Ongoing training opportunities

Must have reliable transportation and pass pre-employment screening.

Equal Opportunity Employer

Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.