Talent Management Program Manager

About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary
The Program Manager of Talent Management directs the organizational development function of the organization and develops processes and programs designed to encourage strategic change and transformation.

Duties and Responsibilities

• Develops, implements and directs talent programs, policies and procedures to improve employee retention, engagement and participation.
• Manages performance appraisal process and salary review.
• Confers with senior leaders and supervisors to guide and assist them in talent matters.
• Creates talent tools, resources, training and materials, such as onboarding content and performance management communications.
• Informs supervisors of training and career development opportunities, succession planning and internal transfers that are available for their teams.
• Defines operational metrics for employee engagement, workforce management, workforce planning, and performance management.
• Ensures the creation and completion of employee development programs for key talent. Monitors external trends which could impact talent.
• Develops and validates tools meant to measure employee productivity, performance, or engagement.
• Oversees the development of innovative solutions to performance issues or competency gaps and monitors program progress to completion.

Requirements

• 3-6 years talent or employee development experience, with at least 3 years in retail, hospitality, or multi-unit organization (preferred)
• Workday experience with performance and talent modules
• Fair employment and other Federal, State and Local employment laws  
• Strong written and verbal communication
• Experience in developing and executing development strategies in a high-volume, remote workforce organization
• Established ability to manage multiple, complex projects simultaneously in a spontaneous, fast- paced environment, with excellent orientation to the details
• Ability to work with all levels of organization 

 
Education

• Bachelor's degree or equivalent experience

Location - This role is 100% remote
Salary Range - $115-125K

The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location.  The final offer will be determined through a comprehensive evaluation during the hiring process.

Full-time Benefits: 
As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more! 

• Paid Time Off 
• Paid Holidays 
• Sick Time 
• Life Insurance 
• Short Term Disability – Employer paid 
• Long Term Disability  
• Supplemental Health Insurance (E.G., Accident) 
• 401k plan with a match or Non-qualified Deferred Compensation Plan 
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics  

 
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
 
 

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