What are the responsibilities and job description for the Keller Williams Realty Southwest Associates: Director of First Impressions/Call Coordinator position at Keller Williams Realty Southwest Colorado?
Overview
We are seeking a Call Coordinator who understands that the associates are the Market Center's customers. This role is essential to ensuring associates, clients and visitors feel welcomed, supported, and well-served at all times.
The Call Coordinator serves as the Director of First Impressions—setting the tone for the office through professionalism, warmth, and enthusiasm. This individual is relationship-focused, service-minded, and thrives in a people-first environment.
What You'll Do
A well-above-average performer will consistently meet or exceed the following standards:
- Answer phones with warmth, professionalism, and friendliness
- Greet all guests and associates with a positive, cheerful attitude
- Serve as the first point of contact for visitors and callers
- Assist the management team as needed
- Help communicate and reinforce the Market Center's value and culture
Essential Duties & Responsibilities
- Answer and properly route incoming phone calls
- Greet everyone who enters the Market Center in a positive, welcoming manner
- Receive, sort, and distribute mail and deliveries
- Maintain the appearance and organization of the reception and common areas
- Provide general administrative support to the management team
- Create, organize and distribute Market Center calendars and training material
Knowledge, Skills & Qualifications
- Positive, professional, and service-oriented attitude
- Strong verbal and interpersonal communication skills
- Neat, clean, and professional appearance
- High school diploma or equivalent
- Phone handling experience
- Strong people skills and customer service mindset
- Basic computer proficiency
Job Type: Part-time
Pay: $ $19.50 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $20