Demo

Customer Experience Specialist

Keller Williams Realty Centre
Columbia, MD Full Time
POSTED ON 6/16/2026
AVAILABLE BEFORE 12/12/2026
Are you the person everyone relies on to keep things running smoothly, solve problems quickly, and create a great experience for everyone around you?

Do you take pride in being the steady, positive presence in a fast-paced office where details matter and people come first?

The Customer Experience Specialist is responsible for ensuring the office operates efficiently while delivering a high-level experience for agents and staff. You will serve as a go-to resource, handling day-to-day needs, maintaining organization, and making sure nothing falls through the cracks.

This role requires someone who leads with service, communicates clearly, and approaches challenges with a solutions-focused mindset. You bring a strong sense of ownership, a genuine care for people, and the ability to stay calm and professional in any situation.

As a key member of the leadership team, you will help foster a collaborative, welcoming, and productive environment where agents feel supported, and the business runs seamlessly!

Compensation And Benefits

  • Starting Pay: $40,000-$45,000
  • Full-time, 40 hours/week
  • Bonus Structure after 6 months
  • Additional Investment opportunities after 1 year
  • Paid Vacation, Holiday, and Medical Leave
  • 401(k) Retirement Plan
  • Health Insurance benefit option

Compensation: $40,000 - $45,000

Salary : $40,000 - $45,000

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