What are the responsibilities and job description for the Director of Agent Services position at Keller Williams Emerald Coast?
Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings and trainings,and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.
The Director of Agent Services is a crucial Team Member for our organization.
Qualifications Needed:
Real estate industry experience is required
Knowledge of Keller Williams systems and culture a plus
Strong verbal and written communication skills
Great organizational and multi tasking skills
Ability to manage, organize, and execute events and multiple projects
Strong interpersonal skills and very friendly demeanor
Proficiency in the use of Microsoft Office including Word, Excel, Power Point and Publisher
Technology skills relating to office copy and communication systems as well as computer, projector, and other technology
Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train)
Strong training skills
Effective listening skills
Professional Appearance