What are the responsibilities and job description for the Director of Agent Services position at Keller Williams Atlanta Partners?
ARE YOU ENERGETIC, OUTGOING & THRIVE IN A FAST PACED ENVIRONMENT? WE'RE LOOKING FOR SOMEONE WHO LOVES A GOOD CHECKLIST, NOT AFRAID TO MAKE CALLS & WANTS TO MAKE THINGS HAPPEN! IF YOU'RE READY TO JOIN A DYNAMIC TEAM WHERE NO TWO DAYS ARE THE SAME, WE WANT TO MEET YOU!
Bilingual preferred, but not required
Who are we looking for?
The Agent Services Coordinator must be able to handle a wide range of responsibilities. The right person for this position will be friendly and outgoing with a strong desire to help and serve others. The Agent Services Coordinator will assist the Team Leader with agent intake and exit processes and be seen as the go-to person for all the agents within the Market Center. This person should be a self-starter that is comfortable taking charge with little to no supervision. The Agent Services Coordinator must be able move with a sense of urgency to ensure they take care of their agent’s needs in a timely manner.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
- The onboarding process for agents, both experienced and new. Holding weekly agent orientations, and one-on-one’s with experienced agents coming on board.
- Maintain the monthly training calendar, events and classes. Invite agents to things happening in the market center and increase retention.
Essential duties and responsibilities
- Organization. It is imperative to follow our system to stay ahead and on top of agent count and their personal information at all times.
- Work closely with Compliance on licensing.
- Follow intake process and checklist for all incoming and exiting agents.
- Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year.
Communications/Interactions
- Staff – To be responsible for correct intake paperwork from all new associates, daily activities of the Market Center, works closely with Executive Assistant, Assistant MCA, Compliance Director, Director of Technology, and all other team members – daily
- Sales Associates – Assist in connecting them to our resources – daily
- Team Leaders – Morning huddle and Agent Pipeline is your ONE Thing – daily
- Prospective Sales Associates – To help with the intake/ transition process, transferring license, etc. – weekly
Knowledge/Skills
- Extraordinary people skills - not afraid to pick up the phone and call someone.
- Leadership, management, team-building skills
- Goal setting, planning, accountability skills
- Problem-solving skills
- Proactive, positive attitude
- Career development and training skills
- Knowledge of GSuite
- Willing and able to embrace new technology, master it, and teach it to others
- Track record of success in past jobs/tasks
If interested, please submit resume to mcom292kw@gmail.com. Please do not submit through the really platform. Thank you!
Thank you!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $35,000.00 - $38,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $35,000 - $38,000