What are the responsibilities and job description for the Server/Waiter position at Keller Management LC?
Scotty's Restaurant and Lounge has an exciting opportunity for Server's to join our Keller Hospitality team in Las Vegas!
We are a one-of-a-kind indoor/outdoor poolside sports bar and kitchen serving crave-worthy American cuisine and Sunday brunch. This position is for a seasoned restaurant employee who will uphold our high quality and guest satisfaction standards. The role is full-time and offers numerous possibilities to develop and grow as a hospitality expert.
POSITION SUMMARY
The Server is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure.
Hourly Tips
Variable Shifts Available
ESSENTIAL FUNCTIONS
- Deliver genuine hospitality to and establish emotional connections with guests.
- Contribute to the overall teamwork and success of the restaurant.
- Communicate effectively with guests and team members.
- Determine guests needs while making the ppropriate recommendations and offerings to enhance the dining experience.
- Answer guest questions regarding food and beverage offerings
- Adhere to all alcohol awareness procedures.
- Handle guest complaints professionally and alert a manager immediately.
- Process payments and handle cash professionally and accurately.
- Communicate with managers and hosts regarding table availability and key table updates.
- Follow up with guests about their meal and dining experience to ensure guest satisfaction.
- Maintain a high level of cleanliness and sanitation.
- Demonstrate professional and gracious demeanor at all times.
- Perform all opening, running, and closing duties accurately.
- Perform any job function requested by the management team.
POSITION QUALIFICATIONS
- Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs.
- Diligently attends to details and pursues quality in accomplishing tasks.
- Listens to others and communicates in an effective manner.
- Provides excellent customer service to both guests and team members.
- Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations.
- Resolves difficult or complicated challenges.
- Promotes cooperation and commitment within a team to achieve goals and deliverables.
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Maintains a well-manicured appearance and persona that reflects the image of the restaurant.
- Must be 21 years or older.
- Food Handlers Card
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign or reassign duties responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $12