What are the responsibilities and job description for the Detail Coordinator - FT position at Keller Interiors Inc?
Job Summary
Are you ready to be the behind-the-scenes hero ensuring every detail aligns perfectly? As a Detail Coordinator, you’ll be a critical part of our mission to provide remarkable installation experiences. Your precision, problem-solving, and dedication will directly impact the satisfaction of our customers and installation partners. Whether assisting over the phone or through live chat, your goal is clear: make every interaction exceptional and every process seamless.
What You’ll Do
The Detail Coordinator has a variety of duties and responsibilities that include, but are not limited to, the following:
- Deliver Outstanding Service: Provide positively remarkable support to customers and install partners.
- Verify & Review: Confirm measurement order submissions, ensuring accuracy and consistency in every detail.
- Collaborate with Install Managers: Request approvals for custom work, commercial installs, and labor charges to keep projects on track.
- Drive Success: Capture accurate, timely record updates to empower our field offices to excel in both standard and complex orders.
Skills & Experience
- Customer Focus: Always prioritize delivering remarkable service.
- Technical Skills: Familiarity with standard office tools and systems.
- Decision Quality: Confidently make sound judgments and recommendations.
- Technical Learning: Adapt quickly to new processes and technologies.
Qualifications
- High school diploma or GED equivalent
- Experience working in flooring installation or construction preferred
Other Requirements
- Must be able to pass a background check
- Must possess and maintain a current, valid driver's license.
Travel
- Travel is not required for this position.