What are the responsibilities and job description for the Ford Mobile Technician position at Keller Ford?
Job Title: Ford Mobile Technician
Job Overview:
Join our dynamic team as a Ford Mobile Technician, where you'll bring your expertise in automotive repair and maintenance directly to the customer's location. At Ford, we pride ourselves on providing exceptional service and building long-lasting relationships with our customers. As a Mobile Technician, you will play a vital role in ensuring customer satisfaction and vehicle reliability through your mobile service visits.
Key Responsibilities:
- Perform diagnostics, system repairs, and preventative maintenance on Ford vehicles at designated customer locations.
- Utilize state-of-the-art diagnostic equipment and tools provided by Ford to accurately identify and resolve vehicle issues.
- Deliver professional and courteous customer service, clearly explaining issues and repairs needed to the customer.
- Maintain detailed records of services performed and parts used.
- Ensure compliance with all safety, environmental, and corporate policies and procedures.
- Keep up-to-date with the latest Ford vehicle technology and service information through training and continuing education.
- Collaborate with the service department to ensure customer needs are met promptly and efficiently.
Qualifications:
- Certified Automotive Technician with a valid automotive repair license or equivalent.
- Proven experience working with Ford vehicles or similar automotive experience.
- Strong diagnostic and problem-solving skills with a detail-oriented approach.
- Excellent interpersonal skills and a customer-focused attitude.
- Ability to work independently and manage time effectively in a mobile work environment.
- Valid driver's license with a clean driving record.
- Capability to lift heavy parts and equipment and operate in various weather conditions.
Benefits:
- Comprehensive health, dental, and vision insurance options.
- Company-provided vehicle, tools, and equipment.
- Opportunities for professional development and training.
- Paid time off and retirement savings plans.
Join us in delivering convenient, top-quality auto care while enjoying the roads wherever they may take you. Your expertise and dedication will help drive our mission of customer satisfaction and service excellence. Apply today to become a member of the Ford family!