What are the responsibilities and job description for the Drain Technician position at Kellam Mechanical?
Overview
Are you ready to take the lead in revolutionizing residential drain cleaning services? Look no further. Kellam Home Services, a prominent player in the home services industry, is seeking a skilled and dedicated Drain Technician to join our team. For over two decades, we've set the standard for excellence, and now we're inviting you to be a part of our legacy.
As a Drain Technician, you'll be at the forefront of our residential plumbing services, specializing in addressing complex drain issues. This role is not just about fixing pipes-- it's about delivering exceptional service and ensuring our customers' satisfaction.
Key Responsibilities:
- Comprehensive Diagnostics:
- Utilize advanced diagnostic tools to conduct thorough assessments of residential drain issues
- Identify the root cause of problems, providing accurate and efficient solutions
- Precision Drain Cleaning:
- Execute drain cleaning procedures with precision, using industry-leading techniques and equipment
- Ensure thorough removal of debris, blockages, and build-ups to restore optimal functionality
- Expert Repairs and Installations:
- Perform expert repairs on damaged or compromised drain systems, employing your knowledge of industry best practices
- Execute drain installations with attention to detail, ensuring long-lasting and reliable solutions
- Collaborative Teamwork:
- Work closely with fellow team members to coordinate and execute projects seamlessly
- Communicate effectively with other technicians and support staff to ensure timely project completion
- Exceptional Customer Service:
- Interact with customers in a professional and courteous manner
- Educate customers on preventive measures and provide guidance on maintaining their plumbing systems
- Adherence to Safety Standards:
- Prioritize safety protocols and adhere to industry regulations
- Implement proper safety measures during all phases of drain services
- Documentation and Reporting:
- Maintain detailed records of diagnostic findings, services performed, and materials used
- Provide comprehensive reports to customers and internal teams as needed
Qualifications:
- Strong diagnostic and problem-solving skills
- Dedication to providing homeowners with unmatched satisfaction
- Detail-oriented and skilled at multitasking
- Effective communication skills and comfort interacting with customers
- Confident and decisive in a fast-paced, customer-focused environment
Compensation:
- Earning potential of $60,000 - $100,000 a year
- Paid weekly
Benefits:
- Competitive performance-based compensation structure
- We offer Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost
- 401(K) Plan
- Company-paid Long-Term Disability and Life Insurance policies
- Short-term disability and voluntary life insurance options
- Generous PTO and Holiday Plan
Kellam Home Services may conduct a preemployment background check and drug test, subject to applicable law.
Salary : $60,000 - $100,000