Community Habilitation Coordinator

POSITION SUMMARY: The Community Habilitation Coordinator plays an integral role in supporting individuals receiving Community Habilitation services. This position provides oversight, guidance, and person-centered planning for individuals on an assigned caseload while supporting and supervising direct support professionals. Coordinators ensure high-quality service delivery, regulatory compliance, and a positive, inclusive environment that reflects Kelberman’s mission, values, and commitment to excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote the safety, well-being, and independence of individuals receiving services.
• Provide weekly direct support hours and implement individualized goals and supports.
• Deliver direct support services as needed to ensure continuity of care.
• Develop, implement, and document Staff Action Plans (SAPs) aligned with Life Plan outcomes.
• Maintain timely, accurate, and complete documentation and records.
• Support individuals with personal care, self-care, and other needs they cannot complete independently.
• Provide daily oversight and guidance to direct support staff in home and community settings.
• Communicate expectations clearly and foster a supportive, collaborative team environment.
• Offer coaching, feedback, and performance support to enhance staff growth and effectiveness, including addressing disciplinary needs in conjunction with supervisor and human resources if warranted.
• Complete 90-day and annual performance evaluations for direct support staff.
• Assist with onboarding, orientation, and ongoing training for new and existing employees.
• Recruit and train direct support professionals
• Serve as a positive role model
• Represent Kelberman in a professional manner in all interactions
• Participate in treatment team meetings, training, and collaborative planning.
• Maintain strong communication with individuals, families, staff, community partners, and internal departments.
• Ensure compliance with OPWDD regulations, agency policies, and quality standards.
• Contribute to a work environment that promotes respect, teamwork, and alignment with the agency's mission.
• Participate in committees, training, and other team activities as assigned.
• Perform additional duties as needed to support program success.

REQUIRED SKILLS AND ABILITIES:

• Strong verbal and written communication skills.
• Ability to manage sensitive situations with professionalism, tact, and confidentiality.
• Excellent organizational skills and attention to detail.
• Effective time management and ability to meet deadlines.
• Proficiency with Microsoft Office Suite or related software.
• Demonstrated strengths in teamwork, flexibility, problem-solving, and customer service.
• Ability to adapt to changing priorities and support others through change.
• Commitment to Kelberman’s mission, values, and person-centered philosophy.

EDUCATION AND EXPERIENCE

• Bachelor's degree in human services or related fields preferred.
• 1–3 years of experience supporting individuals with developmental disabilities required.
• OPWDD QIDP certification preferred.
• Valid NYS Driver’s License required; travel is necessary.
• Must complete fingerprinting and background checks per OPWDD regulations.

WORK ENVIRONMENT AND PHYSICAL/MENTAL REQUIREMENTS

• Moderate noise level; occasional exposure to cleaning chemicals.
• Possible exposure to bodily fluids or unpredictable situations.
• Ability to lift up to 60 pounds and assist individuals as needed.
• Frequent standing, walking, and sitting; ability to sit for extended periods.
• Regular use of computers and office equipment.
• Ability to respond to emergent issues and manage stressful situations.
• Reasonable accommodations may be made for qualified individuals with disabilities.
• Willingness to meet the scheduling needs of individuals supported and their teams.