What are the responsibilities and job description for the Lead Server position at Keke's Breakfast Cafe - Sunnyvale?
Lead Server - Where the Magic Happens!
Are you a hospitality superstar with a knack for leadership and a passion for phenomenal food? Do you thrive in a fast-paced environment and know how to keep a dining room buzzing with positive energy? Then grab your apron because we're looking for an awesome Lead Server to join our crew!
This isn't just a serving gig; it's your chance to shine as a shift captain! You'll be the heart of the action, ensuring every guest leaves with a smile and our team feels supported. Plus, you get to keep earning those sweet tips while you lead the way!
The Scoop on the RoleThe Lead Server is our go-to person on the floor, balancing top-tier service with hands-on shift supervision. You’ll be overseeing the day-to-day operations while actively serving guests and, yes, participating in the tip pool!
What You'll Be Doing | Why You'll Love It |
|---|---|
Active Serving & Guest Experience | Provide exceptional, high-volume table service to maximize guest satisfaction! |
Shift Management (FOH & BOH) | Direct and coordinate service activities, ensuring seamless communication between FOH and BOH staff. |
Team Leadership & Accountability | Mentor your teammates and ensure everyone is doing their best work. |
Policy & Procedure Compliance | Keep things running smoothly and by the book. |
Guest Concern Resolution | Consistently and effectively resolve guest concerns to ensure a positive and memorable dining experience. |
Interim Shift Supervision | Step up when the General Manager or Assistant Manager is out. |
You're the perfect fit if you're:
A seasoned server who lives and breathes hospitality.
Someone with leadership experience in a restaurant setting.
A fantastic communicator and an even better listener.
Highly organized and can juggle multiple tasks without dropping the ball.
Accountable, reliable, and always ready to jump in where needed.
Familiar with restaurant FOH and BOH operations.
Must be or become ServSafe Manager Certified.
If you're excited to lead, serve, and be a key part of a vibrant restaurant, we want to hear from you!
Benefits:
- Salary range: $21.00-$25.00
- Medical
- Dental
- Vision,
- Sick Leave
- 401K
And much more.
Reasonable expectations:
Prolonged standing and walking are routinely required. Routinely lifts and carries objects weighing up to 25- 50 pounds. Routinely required to stand, walk, bend, carry, crouch, grasp, hold, kneel, lift, push/pull, reach, sit, squat, stand, stoop, stretch, turn, twist, talk, listen, and communicate with others.
I understand that this job description is not intended to be an exhaustive list of the tasks that may be expected of me. The company reserves the right to modify this job description occasionally to meet business needs. Should I need any clarification or have questions, I agree to speak with my supervisor or a manager.
Salary : $21 - $25