What are the responsibilities and job description for the Secretary / Office Manager position at Keiser's Plumbing & Heating?
Job Description:
We are seeking a dependable and detail-oriented Office Manager / Secretary to join our team. This role is essential to the daily operations of our business and will serve as a key point of contact for both technicians and customers. The ideal candidate is organized, professional, and comfortable handling multiple administrative tasks in a fast-paced office environment.
Responsibilities:
- Schedule and coordinate technicians’ daily and weekly appointments
- Prepare and send invoices to customers
- Receive, process, and record customer payments
- Answer incoming phone calls and direct them appropriately
- Communicate with customers regarding scheduling, billing, and general inquiries
- Maintain accurate office records and files
- Assist with basic bookkeeping and administrative tasks
- Perform general office duties such as data entry, emailing, and document preparation
Qualifications:
- Previous experience in an office, administrative, or secretary role preferred
- Strong organizational and time-management skills
- Excellent verbal and written communication skills
- Comfortable answering phones and interacting with customers
- Basic computer skills (email, scheduling software, invoicing systems, Microsoft Office or similar)
- Ability to multitask and work independently
- Professional, reliable, and detail-oriented
Benefits:
- Competitive pay based on experience
- Paid time off and holidays
- Stable work schedule
- Health Insurance
- Retirement Match
- Friendly and supportive work environment
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $25