What are the responsibilities and job description for the Jewelry & Watch Intake Consultant position at Keepsakes Jewelry & Watch Repair?
Overview
Join our dynamic team as a Jewelry & Watch Intake Consultant, where your enthusiasm and keen eye for detail will play a vital role in managing the intake of jewelry and watches. This energetic position offers an exciting opportunity to engage with high-value items, ensuring they are accurately evaluated, properly documented, and seamlessly integrated into our inventory. Your expertise will help uphold our reputation for exceptional customer service and product knowledge, creating a welcoming environment for clients and team members alike.
Duties
- Greet clients professionally and assist with jewelry and watch intake processes, ensuring a smooth and friendly experience
- Conduct thorough inspections of incoming jewelry and watches, verifying authenticity, condition, and valuation details
- Operate POS (Point of Sale) systems to process transactions related to item consignments or purchases accurately
- Manage stock levels by stocking incoming items carefully, maintaining organized displays, and updating inventory records promptly
- Perform product demos when necessary to showcase jewelry features or watch functionalities to clients
- Assist with merchandising efforts by arranging display cases and promotional materials to enhance visual appeal
- Uphold excellent phone etiquette when communicating with clients or vendors, providing clear information about intake procedures
- Support in daily operations, including cash register operations, retail sales transactions, and cash drawer handling
- Engage in upselling opportunities by recommending additional products or services that meet client needs
- Maintain comprehensive records of all retail sales activities, inventory movements, and customer interactions
Qualifications
- Prior experience in retail sales, jewelry or watch stores, or bank environments is preferred but not required; enthusiasm for learning is key
- Demonstrated supervising experience or leadership capabilities are a plus
- Strong communication skills with the ability to clearly explain product details and procedures in a bilingual setting is advantageous
- Proficiency in POS systems, cash register operations, retail math, cash handling, and cashiering procedures
- Excellent phone etiquette and customer service skills to create positive client interactions
- Knowledge of retail store product knowledge, merchandising techniques, and inventory management practices
- Ability to perform basic math accurately for transactions and stock calculations
- Experience with upselling techniques to enhance sales opportunities while maintaining customer satisfaction
Join us as a Jewelry & Watch Intake Consultant where your proactive approach and dedication will contribute directly to delivering outstanding service. We value energetic team players eager to grow their skills in a vibrant retail environment!
Pay: $18.00 - $23.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $23