SOC Analyst - Tier 2

Description

Keeper is hiring a talented SOC Analyst / Watch Officer (Tier 2) to join our Security Operations team. This role offers a hybrid work schedule, working 4 days per week at our El Dorado Hills, California office and one weekend day from home. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and strengthen our 24/7 security operations.

About Keeper

Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About The Job

The Tier 2 SOC Analyst / Watch Officer serves as the escalation point for Tier 1 alerts and incidents, leading tactical investigation, containment, and remediation efforts. You will act as the on-shift lead, providing technical guidance, situational awareness, and operational direction during live security events. This role requires deep technical knowledge, investigative instinct and the ability to make real-time decisions under pressure. You will work closely with engineering, DevOps and incident response teams to ensure Keeper’s environments remain secure, resilient and compliant.

Shift: Sunday - Thursday OR Tuesday - Saturday, 7a - 4p PST

• Training for this role will be Monday - Friday (in office) for approximately 6-8 weeks and will then transition to the regular shift
  
  

Responsibilities

• Lead end-to-end execution of complex DevOps and infrastructure programs, including perform in-depth triage and analysis of escalated alerts to determine scope, impact and root cause
• Lead response actions such as isolating hosts, revoking credentials or blocking network indicators
• Examine endpoint, network and cloud logs to reconstruct attack timelines and adversary behaviors
• Execute and enhance incident response playbooks, detection rules and escalation criteria
• Maintain operational command during assigned shifts, ensuring situational awareness, incident logging and proper shift handovers
• Conduct proactive threat hunting for suspicious activity and emerging indicators of compromise
• Validate data integrity from security tools (SIEM, EDR, IDS, etc.) and assist with tuning or integrations
• Partner with IT, DevSecOps and compliance teams to mitigate vulnerabilities and improve defenses
• Produce high-quality incident reports, lessons learned and recommendations for leadership
  
  

Requirements

• Bachelor’s degree in Cybersecurity, Computer Science or related field, or equivalent practical experience
• 2–4 years in a SOC, incident response or cyber defense role
• Experience with SIEM platforms (e.g., Splunk, Sumo Logic, Sentinel) and EDR technologies
• Strong understanding of MITRE ATT&CK, threat actor TTPs and multi-source log correlation
• Hands-on experience analyzing network traffic, endpoint behavior and cloud telemetry
• Familiarity with scripting for automation and analysis (Python, PowerShell or Bash)
• Strong written and verbal communication skills for incident reporting and coordination
  
  

Preferred Qualifications

• Certifications such as GCIA, GCIH, CySA , CEH or equivalent
• Experience with SOAR platforms, automation pipelines and threat intelligence enrichment
• Familiarity with AWS Security Hub, GuardDuty or other cloud-native security services
• Background in root cause analysis, purple-team exercises or tabletop simulations
• Experience supporting regulated environments (SOC 2, FedRAMP, ISO 27001, etc.)
  
  

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses
  
  

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

• Data We Collect
  
  

Information You Provide

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents
  
  

Information We Generate

• Interview notes, assessments, communications
• Scheduling information
  
  

Information From Others

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)
  
  

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
• How We Use Your Data
• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations
• Legal Basis
• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required
• Who We Share Information With
  
  

Internal

• HR, hiring managers, interviewers*, IT support for system administration
• Note - diversity and equal opportunity data is not shared with hiring managers.
  
  

Third Parties

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data
  
  

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

• International Transfers
  
  

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

• Security
  
  

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

• Retention
  
  

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)
• Your Rights
  
  

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority
  
  

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

• Automated Decisions
  
  

Keeper does not make hiring decisions using solely automated processing.

• Contact - Candidates can send privacy questions to: privacy@keepersecurity.com