What are the responsibilities and job description for the Plumbing Service Tech position at Keep Smiling Plumbing, Electric, Heating & Cooling?
Keep Smiling Plumbing, Electric, Heating & Cooling has been serving homeowners in metro Atlanta since 1985, with a core mission of "Going the Extra Mile to See You Smile." Based in Gwinnett County, the company is dedicated to providing exceptional service and fostering strong community relationships. Recognized as a Best of Gwinnett 2024 winner and a Bryant Heating & Cooling Systems Factory Authorized Dealer, the company is known for its reliable expertise. As a member of the Nexstar Network and the Plumbing-Heating-Cooling Contractors Association (PHCC), they are committed to staying at the forefront of industry standards and innovation.
This is a full-time, on-site position based in Loganville, GA, for a Plumbing Service Tech. The role involves performing maintenance and repair tasks, troubleshooting plumbing issues, and providing field service to customers. Responsibilities also include ensuring customer satisfaction through quality workmanship, maintaining equipment, and delivering excellent service during all interactions. Teamwork, problem-solving, and a commitment to high standards are essential in this role.
- Strong skills in Maintenance & Repair to ensure systems are functioning optimally
- Expertise in Troubleshooting and Field Service to resolve technical issues effectively
- Customer Service abilities to provide a positive and satisfying client experience
- Experience with general Maintenance activities related to plumbing systems
- Ability to work independently and collaboratively as part of a team
- Strong problem-solving skills and attention to detail
- Proficiency with tools and equipment used in plumbing
- Plumbing license or certification and valid driver’s license (preferred)