Patient Services Representative

Position Summary

Performs and assists with non- direct patient-related tasks under the supervision of the Therapist (PT/OTR). Performs other departmental operations tasks as assigned.

Essential Job Functions And Core Responsibilities

• Assists in stocking/distribution of supplies.
• Assists with charge entry and intake procedures as assigned.
• Cleans and prepares treatment areas and equipment.
• Communicates with patients and others adequately and appropriately.
• Continues self-development through appropriate educational activities.
• Performs non-direct patient-related tasks such as transportation of patients, physical support during gait and/or transfer training and observation of patients as assigned by therapist.
• Performs routine tasks necessary for maintaining a clean, safe and efficient work area.
• Possesses the skills and knowledge necessary to complete delegated non-direct-patient related tasks appropriately for the adolescent patient.
• Possesses the skills and knowledge necessary to complete delegated non-direct-patient related tasks appropriately for the geriatric patient.
• Possesses the skills and knowledge necessary to complete delegated non-direct-patient related tasks appropriately for the pediatric patient.
• Responsible for understanding and participating in the organization- wide Performance Improvement Program through orientation; education; departmental and interdepartmental quality control; performance improvement; and quality planning activities.
• Tracks status of department equipment and assists with maintenance of equipment.
• Performs other departmental tasks such as record-keeping, filing, and department errands as needed.
  
  
  

Job Requirements: Education Preferred (Not required) High School Diploma or equivalent preferred Work Experience Preferred (Not required) Experience in hospital or clinic setting preferred. Licenses and Certifications Minimum (Required) Must successfully complete and maintain BLS certification Pay Transparency The hourly rate range for this position is $21.00 - $25.95. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

Job ID REQ20164748 Posted Date 10/30/2025

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