Manager, Billing & Audit (KH) - USC Care Medical Group CBO - Full Time 8 Hour Days (Exempt) (Non-Union)

Billing Manager will be responsible for all aspects of Commercial and Governmental billing. Position must possess in-depth knowledge of National Uniform Billing Regulations. Responsibilities will include all internal holds, billing system holds and bridges, management of edits; all designed to generate a defect-free claim. Position will manage internal resources and chart auditors.

Departmental Specific Summary

Plans, organizes and manages the activities of healthcare services billing office staff in coding, data entry, cashiering, insurance and patient billing, credit and collections. Promotes and maintains exceptional customer service while maximizing reimbursement

Essential Duties

• Directly supervises all subordinate staff. Recruits, screens, hires, orients, trains and cross-trains staff. Evaluates employee performance, provides guidance and feedback. Counsels, disciplines and/or terminates employees as required. Schedules, assigns and prioritizes workloads. Sets appropriate deadlines. Monitors employee performance on a day-to-day basis. Ensures timely completion of department's work.
• Schedules and conducts staff meetings and individual meetings within department to facilitate attainment of department objectives. Participates in planning, implementing and administering communications programs within unit as assigned.
• Develops and implements policies and procedures applicable to billing operations. Ensures compliance with departmental and University policies and procedures.
• Develops, implements and manages quality control, follow-up, reconciliation and audit procedures to ensure accuracy in coding, data entry, cashiering and billing.
• Participates in planning and administration of department budget, as assigned. Provides projections and reports as required, for development and management of budget.
• Monitors timeliness and effectiveness of department activities, ensuring that the number of days patient accounts are outstanding in accounts receivables is no more than the agreed upon limit and that bad debt is within budgeted target. Analyzes reports to prioritize activity in the monthly collections process. Monitors effectiveness of collection efforts. Maintains insurance billing current within the established time frame specified in department policy.
• Ensures that all Medicare, Medi-Cal and other third-party payor correspondence is reviewed and that billing problems are corrected to facilitate reimbursement.
• Oversees the preparation of various status reports for management. Analyzes trends and makes recommendations.
• Attends seminars and professional association meetings to maintain currency with new developments in the field. Establishes and maintains an active network of professional contacts.
• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
• Perform other duties as assigned.
  
  
  

Required Qualifications

• Req High School or equivalent
• Req 5 years 5 years minimum experience in a Supervisory role. exp. in medical billing, coding, collections
• Req Working knowledge of computer billing systems (IDX), CPT-4 & ICD-9CM coding
• Req Insurance & medical terminology
• Req Laws governing collection efforts
  
  
  

Preferred Qualifications:

• Pref Bachelor's Degree
  
  
  

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
  
  
  

USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries. The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Job ID REQ20176760 Posted Date 06/24/2026

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