Job Title: Director of Family and Community Engagement

Full Time Exempt

Grade: 8

Revision Date: 3/18/2026

Leadership Level: Multi Team Leader

POSITION SUMMARY

The Director of Family & Community Engagement supports the mission of the Kearney Family YMCA by providing leadership for the full scope of family engagement, including Family Center operations, family programs, special events, member experience initiatives, and community engagement opportunities. Reporting to the Senior Director of Youth Programs, this role ensures operational excellence, staff development, and high quality family and community experiences across multiple platforms. The Director supervises Family Center staff and serves as an active member of the YMCA Leadership Team, fostering cross department collaboration to drive innovation, safety, belonging, and community impact.

OUR CULTURE
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. The Kearney Family YMCA strictly follows a zero tolerance policy regarding child abuse.

ESSENTIAL FUNCTIONS:

• Provides strategic leadership for all family engagement initiatives, ensuring a cohesive, high quality experience across the Family Center, family programs, and cross department collaboration.
• Develops and sustains high performing staff teams through onboarding, coaching, accountability systems, and ongoing reinforcement of child safety, member experience, and YMCA standards.
• Leads program marketing and member communication for family engagement areas, ensuring clear, consistent messaging that strengthens participation and belonging.
• Ensures the Family Center environment is safe, welcoming, and well maintained through regular inspections and coordination with the Facility Director.
• Designs and delivers member engagement experiences with emphasis on belonging, connection, and family engagement.
• Leads YMCA special events in collaboration with department directors and volunteers, with responsibility for sponsorships, logistics, and outcome reporting.
• Represents the YMCA in community engagement efforts, strengthening partnerships and visibility.
• Ensures compliance with state and local regulations, YMCA policies, and child abuse prevention standards.
• Manages department and event budgets, ensuring resources support strategic priorities and financial sustainability.
• Leads staff participation in the Annual Campaign and supports philanthropic engagement.
• Ensures high quality, mission aligned family programs through innovative development, evaluation, and continuous improvement.
• Promotes department growth through program enhancements, participation growth, new initiatives, and strategic partnerships.
• Serves as a member of the leadership team, including participation in Director on Duty rotation.
• Performs other duties as assigned.

Focus Area Specific

• Provides direct operational oversight of the Family Center, family engagement programs, and YMCA special events, ensuring safety, quality, and measurable growth in membership, participation, and signature experiences.
• Ensures full operational and fiscal oversight of the concession stand, including menu development, pricing strategy, inventory management, vendor coordination, cash handling systems, and daily operational standards to maximize revenue and ensure compliance.
• Recruits, hires, develops, and manages staff across assigned program areas, cultivating a culture of safety, belonging, and high performance.
• Expands, enhances, and innovates programming to meet evolving member and community needs, ensuring alignment with YMCA mission, values, and strategic priorities.
• Leads cross department collaboration to elevate the family experience across all YMCA programs, both on site and in community settings.
• Represents the YMCA at internal and external events, effectively communicating the mission, values, and impact of family and community engagement initiatives.
• Ensures fiscal growth and sustainability in family membership, concessions, birthday parties, and related revenue streams through effective planning, stewardship, and performance monitoring.

LEADERSHIP COMPETENCIES:

• Supervision
• Communication
• Program and Project management
• Collaboration
• Innovation
• Fiscal Management

QUALIFICATIONS:

• Bachelor's degree in or equivalent, preferred.
• Two or more years of program management experience, preferably in a YMCA or other nonprofit agency
• Ability to fulfill and applicable licensing and regulatory requirements
• Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fundraising
• Prefer knowledge of, and previous experience with, diverse populations
• Proven track record of developing authentic and deepened relationships with others
• Ability to establish and maintain collaborations with community organizations
• YMCA Team Leader certification preferred

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee maybe required to use a computer and be able to communicate using a computer or electronic device.
• The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.