What are the responsibilities and job description for the Logistic Coordinator / Customer Service Representative position at Kearney Companies - Savannah?
Position – Warehouse Customer Service / Logistic Coordinator
Location: Garden City, GA
We are looking for a detail-oriented candidate to serve in the position of Warehouse Customer Service and Logistic Coordinator. This role requires this candidate to help coordinate the movement of inventory to/from our facility for several customer accounts as related to our warehousing and container drayage operations in Garden City, GA. This position requires heavy data entry. This position also requires high levels of customer communication through phone calls, emails and video conference calls and face to face meetings at the warehouse facility from time to time. In this role, the candidate will provide support to department supervisors and coordinate with our dispatch teams and warehouse personnel daily.
Some duties include but are not limited to the following tasks:
- Data entry into our warehouse management application and our dispatch management application
- Inventory management using our warehouse management systems
- Coordinating receipts with customer freight carriers including both truck lines and rail carriers.
- Coordinating shipments with Steamship Lines drayage providers (internal and external)
- Processing receipts into our warehouse management system
- Processing shipments from our warehouse management system
- Ability to facilitate sustainable relationships and trust with customer accounts through open and interactive communication
- Proper handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ability to maintain records of customer interactions, process customer accounts and file documents
- Ability to follow communication procedures, guidelines and policies
Required Skills:
- Minimum of 2 years’ experience as a Customer Service Representative in the third-party Logistics industry
- Previous Experience in Warehousing and inventory management is preferred
- Excellent communication Skills including email and phone contact handling skills and active listening capacity
- Ability to multi-task, prioritize, and manage time effectively
- Minimum of a High school degree required
Job Type: Full-time; overtime eligible
Salary: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday; some Saturdays (if required due to customer volume needs)
Application Question(s):
- Only applicants who can work the schedule of 7:00am – 4:00pm should apply.
Experience:
- Microsoft Office: 2 years (Required)
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you available to work the work schedule from 7:00am - 4:00pm?
Experience:
- Microsoft Office: 2 years (Required)
Work Location: In person
Salary : $20 - $23