What are the responsibilities and job description for the Sales Engineer position at KDDI America, Inc.?
Business Skills
Before contract:
- Work experience for System Integration or Project Manager.
- Ability to
- Handle IT related solutions.
- Communicate directly/positively with customers.
- Find out customers’ business issues and create solutions.
- Work in a team-oriented.
- Office Suite Software (Word, Excel, PowerPoint).
- Network (Router, Server, Security, Could etc.) or Programing (C, Java, R, Python etc.).
- Project Manager Experience: Communicating all stakeholders directory to complete projects.
- Marketing Experience: Creating marketing strategies.
Before contract:
- Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them.
- Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.
- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers.
- Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer’s needs/issues.
- Give presentation and demonstration regarding our products or services to our customers directly to get our customer’s to be understood our values.
- Negotiate prices, terms of sales and/or service agreements.
- Prepare sales documents to complete contract.
- Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners.
- Keep implementation schedule working with working with internal engineering team and external business partners.
- Troubleshoot regarding our customer’s system working with internal engineering team and external business partners.
- Maintain good relationships with customers and our business partners.
- Maintain customer records, using automated systems.
- Have a meeting with a supervisor in a timely manner to report daily sales activities.
- Make research and investigation with colleagues to find new markets and new customers.
- Collaboration skills with colleagues, business partners and our customers.
- Strong will to improve your skills, try new challenges and contribute to expanding customer’s business.