Demo

Medical Assistant / Front Desk Receptionist

KD Medicine & Wellness
North Andover, MA Full Time
POSTED ON 4/26/2026
AVAILABLE BEFORE 6/25/2026

Seeking EXPERIENCED MEDICAL OFFICE FRONT DESK person, who is motivated, detail-oriented, and ambitious. We have a fast-paced and busy primary care medical office.

Responsibilities:

  • Answer phone calls and schedule appointmentsVerify patient insurance information and collect co-pays or payments
  • Conduct prior authorizations and manage referrals for medications, imaging procedures, and medical specialists
  • Assist with administrative tasks such as filing, faxing/scanning documents, maintaining/updating patient records
  • Occasionally room patients and collect vital signs
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality
  • Provide excellent customer service and address patient inquiries or concerns

Skills:

  • Strong administrative skills with attention to detail
  • Experience in a patient service role in a medical office setting only
  • Knowledge or medical office procedures and terminology
  • Proficiency in using medical office software (Athena EMR preferred)
  • Familiarity with HIPAA regulations and maintaining patient confidentiality
  • Excellent communication skills, both verbal and written
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong organizational skills and ability to maintain accurate records

Summary

In the role of Front Desk Medical Office, you will be essential in delivering outstanding patient service and administrative support within a medical setting. Your responsibilities will include managing patient interactions, handling medical records, and ensuring compliance with HIPAA regulations. With a strong foundation in medical office experience and proficiency in Athena EMR, you will facilitate smooth operations at the front desk. Your exceptional communication and organizational skills will enhance patient satisfaction and contribute to a positive healthcare experience. Join our team to make a meaningful impact in patient care and office efficiency.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

  • Flexible schedule
  • Free parking
  • Paid sick time
  • Paid time off

Work Location: In person

Salary : $22 - $25

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