Solutions Engineer

Join us as we Rise to the Challenge

At KCI, we're building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #56 on Engineering News-Record's list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

As a Solutions Engineer, you will:

Align solutions to the customer's goals, needs and objectives
• Provide consultation and training to customers and team members
• Interpret specifications and build solutions to those specifications
• Develop hardware/software solutions in a logical, creative, and structured manner that will help customers solve problems
• Collaborate with customers, cross-functional teams, and subject matter experts to identify compelling solutions
• Interact with customers to execute the technical aspects of the strategy
• Work efficiently in a team setting on projects to successful completion
• Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices
• Deliver right-sized technology solutions/services within the allocated budget
• Provide technical support
• Develop technical documentation
• Stay current on latest technologies and methods
• Regularly interact and build relationships with team members, managers, customers, and business partners
• Support development of proposals in response to Request for Proposals (RFPs)
• Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations
• Comply with all KCI policies and procedures
• Complete other duties as required/assigned

Specialized Experience:

• Experience with cloud computing on the Microsoft Azure platform required; experience with AWS and GCP preferred.
• Familiarity with cloud security best practices, identity management (Azure Entra ID), and data governance principles.
• Experience integrating ArcGIS with enterprise systems (e.g., asset management, CAD, work order systems, or data platforms)
• Experience in custom development leveraging ArcGIS Online, ArcGIS Enterprise, and the Esri Location Platform
  • ArcGIS JS 4x API
  • Arcpy
  • ArcGIS Online / Enterprise app registration and authentication patterns
• Experience using modern AI tools to improve productivity and decision-making, with an emphasis on secure, accurate, and responsible use.
• Technical proficiency with the following architectures and platforms including:
  • Serverless compute and Docker technology
  • Virtual Machine configuration and networking
  • Languages: Javascript, Python, .NET, SQL, Powershell
  • Relational database modeling
  • Infrastructure as Code (e.g., ARM, Bicep, Terraform) and deployment automation
  • Azure DevOps. GitHub
  • Power Platform solutions

• Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, Systems Engineering, Mathematics, Statistics, or related field is required.
• Minimum three years of experience as a Solutions Analyst or similar role
• Experience in utilities, facilities, transportation, water, and/or state/local government markets is strongly preferred
• Familiarity with software development and systems engineering is preferred
• Knowledgeable of APIs, distributed backend systems, dimensional data modeling, SQL queries and schema design is preferred
• Experience with cloud technologies is preferred
• Demonstrated experience to learn quickly and apply new technologies to solve problems
• Ability to develop and maintain deep knowledge of customers, data, business, and markets
• Demonstrated ability to communicate well with colleagues and customers, both written and oral
• Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.