What are the responsibilities and job description for the Front Desk Receptionist/Sales Associate position at KC Computer?
Job Title: Front Desk Receptionist/Salesperson
Location: Bartlett, TN
Company: KC Computer
About Us: At KC Computer, we're not just fixing computers; we're building relationships with our community. As a family-owned business, we take pride in offering personalized service with a smile. Our loyal customers know they can trust us to provide reliable, friendly, and efficient computer repair services.
Position Overview: We are looking for a dedicated Front Desk Receptionist/Sales Person to join our close-knit team. The ideal candidate will be passionate about technology, possess excellent problem-solving skills, and enjoy interacting with customers in a warm and professional manner.
Key Responsibilities:
- Welcome customers and check in equipment for repair
- Provide exceptional customer service and clear communication throughout the process
- Efficently handle customer messages and questions
- Coordinate customer questions with technicians and get customers answers quickly
- Ability to handle front of store management and merchandising
- Ability to make sales calls to new business clients
- Maintain a clean and organized work environment
Qualifications:
- Honesty, Punctuality, and Dependability are paramount
- Excellent problem-solving skills and attention to detail
- Ability to explain technical issues in a way that is easy for customers to understand
- Friendly, professional demeanor with a genuine interest in helping people
- High school diploma or equivalent; relevant certifications or technical training is a plus.
- Ability to work independently as well as part of a team.
- Weekend availability is a MUST
Why Join Us?
- Be part of a supportive and family-oriented team
- Opportunities for ongoing training and professional development
- Opportunities to learn IT software and support skills
- A welcoming environment where your contributions are valued
- Paid lunch breaks
How to Apply: If you are enthusiastic about technology and committed to providing outstanding service, we would love to hear from you! Please send your resume and a brief cover letter explaining why you’re the perfect fit for our team to diane@kccomputer.com or drop by our shop at 6415 Summer Avenue, #107.
KC Computer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: No more than 30 per week
Benefits:
- Employee discount
- Professional development assistance
- Tuition reimbursement
Application Question(s):
- Are you available to work every Saturdays?
Experience:
- Computer hardware: 1 year (Preferred)
- Customer service: 3 years (Required)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Bartlett, TN 38134 (Required)
Work Location: In person
Salary : $14 - $16