REMOTE - Snowflake(Matillion) Platform Support Lead

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. 
We are looking for Snowflake(Matillion) Platform Support Lead. Please share your resume with rate and availability.

Role: Snowflake(Matillion) Platform Support Lead
Location: Remote US
Duration: 6-12 months

Platform Support Lead - Data, Analytics & AI Platforms (Onshore)

Primary Tech Stack: Snowflake(Matillion)
Secondary Tech Stack: ETL, MDM, BI

1. Bring strong snowflake database administration background as a primary skill, coordinating with offshore teams to support a broad portfolio of platforms including Snowflake, Tableau, Power BI, MuleSoft, Matillion, Ataccama, Informatica MDM, Denodo, DataIKU, and cloud AI services (AWS, Azure).
2. Serve as the primary onshore lead and accountability owner for end-to-end platform support operations, driving delivery excellence across all operational and engineering service areas.
3. Own and govern the full ITIL-aligned service management lifecycle including incident and problem management, change control, knowledge management, and ITSM reporting ensuring SLA compliance, CAB facilitation, and root cause analysis.
4. Lead release management and environment operations including production deployments, CI/CD pipeline orchestration, environment provisioning, DR planning and execution, and IT Change Control audit support.
5. Oversee enhancement services by coordinating effort estimation, design, development, testing, and implementation of approved platform changes ensuring alignment with strategic goals, governance standards, and monthly capacity utilization targets.
At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.

Benefits:

• Free Healthcare Insurance
• Vision and Dental Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
 

• Certifications 

• Mentorship Program
• Referrals
• Family and Wellness benefits
• Continuous Growth and Career Development