What are the responsibilities and job description for the Analyst, Commercial Analytics position at KAYAK?
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.
As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.
We are looking for a Analyst, Commercial Analytics to support KAYAK’s team in North America and LATAM! This is a position working closely with our partner's data, so attention to detail and strong analytical skills are required. You should feel comfortable working with large amounts of data, be self-motivated and proactive in analyzing, investigating and prioritizing information found across multiple datasets and sources. You'll be working with all departments within the company and will be building cross-functional relationships. The ability to adapt to a fast-paced environment is key for this position.
This role will be required to work from our Miami office at least 3 days per week.
In This Role, You Will
At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.
Need an accommodation for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.
As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.
We are looking for a Analyst, Commercial Analytics to support KAYAK’s team in North America and LATAM! This is a position working closely with our partner's data, so attention to detail and strong analytical skills are required. You should feel comfortable working with large amounts of data, be self-motivated and proactive in analyzing, investigating and prioritizing information found across multiple datasets and sources. You'll be working with all departments within the company and will be building cross-functional relationships. The ability to adapt to a fast-paced environment is key for this position.
This role will be required to work from our Miami office at least 3 days per week.
In This Role, You Will
- Support the NORAM and LATAM commercial teams by fulfilling all partners' internal analytics requests, communicating data and information in useful insights and easily consumable reports
- Monitor daily performance of all verticals for NORAM and LATAM: be on top of traffic changes, shifts in business metrics, product updates and A/B tests
- Own partner booking and conversion tracking quality for the LATAM region, monitoring discrepancies and continuously improving sales tracking implementations
- Improve internal reporting by developing new dashboards and data visualizations
- Investigate discrepancies in key business metrics among different reporting and data sources.
- Define the needed critical metrics in conjunction with the rest of the business team.
- BA/BS degree required, preferably in Business, Economics, IT, or related field.
- Experience in the travel industry and online sector is a plus.
- Proficiency in Data Analysis and Reporting, with strong hands-on skills in SQL (must-have), MS Excel, PowerPoint, and G-Suite.
- Familiarity with BI visualization and reporting systems like Tableau, Cognos, Superset, or Salesforce is advantageous.
- Strong focus on data integrity, accuracy, and operational precision.
- Knowledge of tag management systems like GTM is a plus.
- Fluency in English, written and spoken, is a must; any additional language is a plus. Spanish/Portuguese in particular is a plus.
- Results-oriented, with high attention to detail, strong analytical and problem-solving skills
- Ability to optimally liaise and connect with other internal KAYAK teams, also across different offices
- Ability to balance multiple requests at the same time and prioritize their own work
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to HeadSpace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- No meeting Fridays
- Paid parental leave
- Generous paid vacation time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Free lunch 2 days per week
- Fun quarterly events such as boat trips, arcades, ski trips, Thursday socials, and more
At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here.
Need an accommodation for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.