What are the responsibilities and job description for the Systems Administrator & Support Specialist (National Law Firm) position at kay search group?
Position: Systems Administrator & Support Specialist (National Law Firm)Location: Garden City, NYComp Package: Salary up to 100k, Full Benefits, Bonus Eligibility, Tuition Reimbursement, 401K , etc.Summary for Systems Administrator & Support Specialist:A nationally recognized U.S.-based law firm is seeking a Systems Administrator to support and secure the firm’s technology environment. This role combines hands-on systems administration with front-line helpdesk support for attorneys, paralegals, and staff in a fast-paced, deadline-driven legal setting. The ideal candidate will ensure system reliability, security, and responsiveness while delivering high-level, client-focused technical support. This is an excellent opportunity to join a collaborative firm that values growth, initiative, and long-term career development.Responsibilities for Systems Administrator & Support Specialist:Administer and support core law firm systems, including document management, time and billing, and related legal applicationsMaintain and troubleshoot Windows servers, user workstations, printers, and network devices to ensure continuous availabilityProvide Tier 1–2 helpdesk support to attorneys and staff via in-person, phone, and remote channelsManage user accounts, security groups, and permissions within Active Directory and Microsoft 365Assist with onboarding and offboarding of legal staff, including hardware setup, account provisioning, access controls, and user trainingDeploy software updates, patches, and system enhancements in coordination with firm leadershipMaintain IT documentation, asset inventories, and license tracking while supporting disaster recovery initiativesRequirements for Systems Administrator & Support Specialist:Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent hands-on experience2–4 years of experience in systems administration and/or IT helpdesk support, preferably within a law firm or professional services environmentStrong knowledge of Windows Server, Microsoft 365, Active Directory, and core networking concepts including DNS, DHCP, VPNs, and firewallsProven ability to deliver high-quality technical support to demanding users in a deadline-driven environmentExcellent communication, customer service, and technical documentation skillsAbility to manage multiple priorities independently while maintaining attention to detail
Salary : $90,000 - $100,000