What are the responsibilities and job description for the Guest Services/Conference Service Coordinator (Global Law Firm) position at Kay Search Group?
Position: Guest Services/Conference Service Coordinator (Global Law Firm)
Location: Manhattan, NY
Comp Package: Base salary to $70K, Paid Overtime, Full Benefits, Tuition Reimbursement, Bonus, 401K , etc.
Responsibilities for Guest Services/Conference Service Coordinator:
- Reserve conference rooms and spaces and coordinate all associated services (i.e, food/beverage, facilities, signage, materials, floorplans and secretarial services)
- Assist with events (both on site and off site)
- Greet clients and visitors; respond to phone calls; transmit messages accurately and promptly
- Efficiently handle numerous phone calls and emails with new booking requests and changes
- Maintain calendars and schedule appointments, meetings and conference calls
- Assist with directing clients to the training/breakout rooms, pantry areas, the Conference Center, Business Center, Cafeteria, phone booths, their hotel or area restaurants, etc.
- Answer client questions concerning conference space, set-up, and Conference Center capabilities
Qualifications for Guest Services/Conference Service Coordinator:
- 6 months of events, reception or conference service experience in a law firm or hospitality environment is required
- Communicate with all levels of employees across all offices and multitask well
- Possess excellent customer service skills and demonstrate professional telephone etiquette and excellent verbal and written communication skills
Salary : $60,000 - $70,000