What are the responsibilities and job description for the Sales Associate position at Kay Jewelers?
Company Description
KAY Jewelers, established over a century ago, is the leading jewelry retailer in the United States. Known for its exceptional selection of quality jewelry, KAY has become a trusted name for celebrating life’s most meaningful moments. With a strong commitment to customer service and craftsmanship, KAY offers timeless pieces to suit every individual style. Join a brand that prioritizes excellence, innovation, and creating memorable experiences for customers.
Role Description
This is a full-time, on-site role for a Sales Associate at our Mount Juliet, TN location. The Sales Associate will be responsible for engaging with customers, understanding their needs, and helping them select the perfect jewelry. Daily tasks include providing exceptional customer service, maintaining product knowledge, managing inventory, and supporting store operations. Additionally, Sales Associates will assist with visual merchandising and contribute to achieving sales goals through teamwork and effective communication.
Qualifications
- Strong interpersonal and communication skills with a focus on customer service and relationship building.
- Ability to learn and maintain product knowledge to provide expert guidance to customers.
- Sales skills, including upselling, cross-selling, and achieving individual and team sales targets.
- Attention to detail and organizational skills for maintaining store displays and inventory management.
- Teamwork and collaborative abilities to contribute to a positive store environment.
- Experience in retail or jewelry sales is a plus but not required.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional certifications in sales or customer service are advantageous.