What are the responsibilities and job description for the Jewelry Consultant position at Kay Jewelers?
Company Description
Founded more than a century ago, KAY is the leading jewelry store in the U.S. and provides a selection of quality jewelry that's second to none. KAY is dedicated to offering the finest jewelry and strives to create cherished moments for customers through exceptional customer service. Our mission is to celebrate love and life’s special moments, making each experience meaningful.
Role Description
This is a full-time, on-site role located in Auburn, ME for a Jewelry Consultant. The Jewelry Consultant will be responsible for providing excellent customer service, guiding customers through their jewelry purchases, offering personalized jewelry design suggestions, and ensuring a positive customer experience. The role involves day-to-day retail sales activities, helping customers to choose the perfect piece of jewelry, and maintaining a welcoming and professional store environment.
Qualifications
- Strong Communication and Customer Service skills
- Ability to create positive Customer Experiences
- Expertise in Retail Sales
- Strong interpersonal skills with the ability to build rapport with customers
- Previous experience in the jewelry industry is a plus
- A high school diploma or equivalent is required
- Capability to work flexible hours, including evenings, weekends, and holidays