User Access Administrator

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Full-Time Benefit Eligible

Work Shift

Day - 8 Hour or less Shift (United States of America)

Department

8480 ISS Applications Services

The User Access Administrator is responsible for managing the lifecycle of user accounts across the hospital’s IT applications. This includes provisioning, suspending, and terminating accounts, ensuring compliance with policies and regulations, and keeping processes timely and consistent. The role also supports documentation, process improvements, and collaboration across Information Systems Services (ISS) teams to improve efficiency and security.

QUALIFICATIONS

Education

Preferred: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.

Experience

Required:

One or more years of experience in IT account administration, access management, or helpdesk support.

Experience with Jira or other IT service management tools.

Preferred: Experience with Active Directory or other identity/access management platforms.

Knowledge/Skills/Abilities

Strong technical writing skills for creating knowledge base documentation.

Attention to detail, strong organizational skills, and ability to meet timeliness standards.

Knowledge of HIPAA and IT security best practices.

Familiarity with healthcare IT systems (e.g., EHR, HRIS, financial systems).

Process improvement or ITIL experience.

JOB RESPONSIBILITIES
Essential

Provisions, suspends, and terminates user accounts across multiple clinical, financial, and operational applications in a timely manner.

Tracks and manages account requests and tasks through Jira.

Develops and maintains knowledge base articles and step-by-step guides so that other IT staff can perform account tasks during absences.

Performs regular user account audits to ensure access is appropriate and compliant with hospital policies, HIPAA, and other regulatory standards.

Collaborates with HR, Security, and other ISS teams to ensure smooth onboarding, offboarding, and role changes.

Identifies, recommends, and implements process improvements to streamline user access workflows.

Documents account activity and maintain audit-ready logs.

Responds to and troubleshoots account-related issues escalated from IT support teams.

Additional

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.

Performs other duties as assigned.

Pay Range

$22.48 -$33.72

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.

Employment Type: Full time

Salary : $22 - $34