Tap room manager

Kavanation Botanical Beverage Group is a rapidly growing network of botanical beverage bars offering traditional South Pacific kava drinks and botanical elixirs as alcohol-free alternatives. Since 2017, we've built a thriving community across 28 locations in Florida, Texas, and Ohio.

We're more than just a bar—we're a wellness-focused social hub where people connect, relax, and belong without alcohol. Our mission is to create welcoming spaces where everyone feels at home, part of our "tribe," and can experience natural botanical beverages in a vibrant, inclusive atmosphere.

Position Overview

We're seeking an exceptional Tap Room Manager to lead daily operations, cultivate community, and drive the success of our location. This role is perfect for a natural connector who thrives on building relationships, organizing dynamic events, and motivating a team to deliver outstanding guest experiences.

Bar Management & Operations

• Oversee all daily tap room operations from opening to close, ensuring smooth service flow during peak hours (3–6pm, 8pm ) and maintaining our welcoming cafe-by-day, lounge-by-night atmosphere
• Manage inventory, ordering, and quality control for kava, botanical elixirs, and specialty ingredients
• Maintain health, safety, and regulatory compliance standards at all times
• Monitor financial performance including sales, labor costs, and profitability targets
• Implement and uphold Kava Culture's preparation standards and service protocols
• Ensure cleanliness, organization, and maintenance of the tap room and equipment

Team Leadership & Motivation

• Recruit, train, and develop a high-performing team of Kavatenders
• Create an inspiring, positive work culture that motivates staff to excel
• Lead by example with energy, professionalism, and passion for our mission
• Conduct regular team meetings, provide constructive feedback, and recognize outstanding performance
• Manage scheduling to optimize coverage during busy periods while controlling labor costs
• Foster continuous learning about kava culture, botanical benefits, and product knowledge

Event Planning & Execution

• Design and execute engaging events that drive traffic and build community (live music, wellness workshops, themed nights, seasonal celebrations)
• Coordinate logistics including vendor management, promotion, staffing, and setup/breakdown
• Collaborate with marketing to promote events across social media channels
• Track event performance and ROI to refine future programming
• Build partnerships with local businesses, wellness practitioners, and community organizations

Community Building & Guest Experience

• Serve as the face of Kava Culture, greeting guests warmly and making everyone feel like part of the tribe
• Build genuine relationships with regulars and newcomers alike, learning names and preferences
• Create a welcoming environment where sober-curious individuals, remote workers, and health-conscious guests feel at home
• Handle guest feedback and resolve concerns with grace and professionalism
• Actively engage on the floor during peak times to connect with guests and support the team
• Cultivate the social, wellness-oriented atmosphere that keeps guests returning multiple times per week

Organization & Systems

• Maintain organized systems for inventory tracking, scheduling, cash handling, and reporting
• Prepare accurate daily, weekly, and monthly operational reports
• Manage POS system operations and staff training on technology
• Develop and document standard operating procedures to ensure consistency
• Stay ahead of supply needs, maintenance issues, and operational challenges through proactive planning

QualificationsRequired

• 3 years of bar, restaurant, or hospitality management experience
• Proven track record in high-volume bar or beverage service operations
• Strong organizational skills with attention to detail and ability to manage multiple priorities
• Exceptional interpersonal skills and natural ability to connect with diverse groups of people
• Demonstrated success in team leadership, motivation, and staff development
• Experience planning and executing successful events
• Proficiency with POS systems, inventory management, and basic financial reporting
• Flexible availability including nights, weekends, and holidays
• Valid food handler's certification (or ability to obtain immediately)

Preferred

• Experience in the wellness, health-conscious, or non-alcoholic beverage industry
• Knowledge of kava, kratom, botanical beverages, or specialty drink preparation
• Background in community building or social programming
• Social media savvy and comfort promoting events online
• Experience with franchise or multi-unit operations

Personal Attributes

• Social Connector: You genuinely love people and excel at making everyone feel welcome
• Organized: You thrive on creating systems, staying ahead of details, and maintaining order
• Motivator: You inspire others to bring their best and create positive team energy
• Energetic: You bring enthusiasm and positivity that's contagious
• Adaptable: You handle the unexpected with calm problem-solving
• Community-Minded: You understand the value of building belonging and connection

What We Offer

• Opportunity for growth, ownership in franchise
• Competitive salary commensurate with experience
• Opportunity to lead and shape a growing location within an expanding brand
• Be part of the non-alcoholic wellness movement
• Creative freedom to develop events and community programming
• Supportive corporate team and franchise network
• Growth opportunities within our multi-location network
• A mission-driven culture focused on wellness, connection, and positive impact

Physical Requirements

• Ability to stand and walk for extended periods (8 hours)
• Capable of lifting up to 50 lbs
• Comfortable working in a fast-paced environment with varying noise levels

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,000 - $55,000