What are the responsibilities and job description for the Medical Collections Supervisor position at Kavaliro?
Collections Manager Role Summary:
We are seeking an experienced Collections Manager to lead our credit and collections operations. This role involves overseeing a team of collections professionals, optimizing recovery processes, and ensuring compliance with federal and state regulations.
Job Description
Leadership and Team Management:
Supervise, mentor, and support the collections team, fostering a high-performance and customer-focused culture.
Collections Strategy:
Develop and implement collection policies, procedures, and best practices to improve cash flow and reduce delinquencies.
Risk Assessment & Management:
Monitor delinquency trends, assess credit risks, and collaborate with internal teams to mitigate potential losses.
Compliance:
Ensure all collection activities comply with federal and state laws, including FDCPA, FCRA, and other applicable regulations.
Performance Monitoring:
Analyze collections data, generate reports, and implement process improvements to enhance efficiency and effectiveness.
Cross-Department Collaboration:
Work closely with lending, finance, and branch operations teams to support overall business objectives.
Requirements:
- Bachelor's degree preferred
- 5 years of experience in collections, credit management, or related financial operations
- Experience at a financial institution required
Key Skills:
- Strong understanding of collections best practices, credit risk management, and regulatory compliance
- Ability to analyze data and implement process improvements to enhance collections performance
- Proficiency in collections software and financial reporting tools
