What are the responsibilities and job description for the Service Advisor position at Kaufman Rossin?
This position is available at one of Brinson Auto Group's locations:
If you’re a motivated, customer focused professional who thrives in a fast paced service environment, Brinson Auto Group wants to talk to you. We’re seeking a Service Advisor who brings professionalism, energy, and a commitment to delivering exceptional customer experiences.
This role is about more than scheduling service it’s about building relationships, ensuring smooth operations, and helping customers feel confident and cared for.
What We’re Looking For:
Strong customer service and communication skills
Ability to guide customers through the service process with professionalism and clarity
Self motivated, goal oriented, and organized
Comfortable working independently while supporting a team
Previous Service Advisor Experience Preferred But Not Required
Professional appearance and a positive attitude
What We’re NOT Looking For:
If you avoid accountability or struggle to communicate with customers, this role isn’t for you
If your résumé shows frequent job changes or lack of commitment, this opportunity likely isn’t a fit
We want consistency, reliability, and a long term mindset
What We Offer:
Competitive pay and benefits
Opportunities for career growth within Brinson Auto Group
A supportive, team oriented work environment
Training and development to help you succeed and advance
Job Summary:
The Service Advisor is responsible for guiding customers through vehicle service and repair processes. This includes assessing service needs, generating estimates, writing repair orders, and maintaining strong customer relationships.
Duties and Responsibilities:
Assist customers in selecting recommended service in a friendly, professional, and efficient manner
Use the walk around process to educate customers on vehicle condition and build rapport
Generate service estimates and quotes
Schedule service appointments and maintain an organized workflow
Conduct post repair follow up to ensure customer satisfaction
Resolve customer complaints and concerns promptly
Maintain professionalism, integrity, and a focus on customer loyalty
Qualifications:
High school diploma or GED required
Service Advisor Experience Preferred
Strong communication, organization, and customer service skills
Proficiency with computers, phones, and dealership software preferred
Self motivated, goal oriented, and able to thrive in a fast paced environment
Valid driver’s license and clean driving record
Professional appearance and work ethic
Working Conditions:
Work primarily indoors with some outdoor activity in an auto shop environment
Daily walking, standing, and sitting required
Must be available to work full time, including occasional evenings or weekends as needed
If you’re ready to help customers, lead with professionalism, and grow your career in automotive service, we want to hear from you.
Send your résumé and a brief statement of interest today.
Let’s build something great.
- Brinson Ford of Corsicana — 1951 St HWY 31 E, Corsicana, TX 75110
- Brinson CDJR (Chrysler Dodge Jeep Ram) — 1971 St HWY 31 E, Corsicana, TX 75110
- Brinson Chevrolet — 825 E Fair St, Kaufman, TX 75142
- Brinson Ford of Athens — 2970 St HWY 31 E, Athens, TX 75751
- MUST HAVE AUTOMOTIVE SERVICE / ADVISOR EXPERIENCE TO APPLY. APPLICANTS WITH NO PRIOR EXPERIENCE WILL NOT BE CONSIDERED.
If you’re a motivated, customer focused professional who thrives in a fast paced service environment, Brinson Auto Group wants to talk to you. We’re seeking a Service Advisor who brings professionalism, energy, and a commitment to delivering exceptional customer experiences.
This role is about more than scheduling service it’s about building relationships, ensuring smooth operations, and helping customers feel confident and cared for.
What We’re Looking For:
Strong customer service and communication skills
Ability to guide customers through the service process with professionalism and clarity
Self motivated, goal oriented, and organized
Comfortable working independently while supporting a team
Previous Service Advisor Experience Preferred But Not Required
Professional appearance and a positive attitude
What We’re NOT Looking For:
If you avoid accountability or struggle to communicate with customers, this role isn’t for you
If your résumé shows frequent job changes or lack of commitment, this opportunity likely isn’t a fit
We want consistency, reliability, and a long term mindset
What We Offer:
Competitive pay and benefits
Opportunities for career growth within Brinson Auto Group
A supportive, team oriented work environment
Training and development to help you succeed and advance
Job Summary:
The Service Advisor is responsible for guiding customers through vehicle service and repair processes. This includes assessing service needs, generating estimates, writing repair orders, and maintaining strong customer relationships.
Duties and Responsibilities:
Assist customers in selecting recommended service in a friendly, professional, and efficient manner
Use the walk around process to educate customers on vehicle condition and build rapport
Generate service estimates and quotes
Schedule service appointments and maintain an organized workflow
Conduct post repair follow up to ensure customer satisfaction
Resolve customer complaints and concerns promptly
Maintain professionalism, integrity, and a focus on customer loyalty
Qualifications:
High school diploma or GED required
Service Advisor Experience Preferred
Strong communication, organization, and customer service skills
Proficiency with computers, phones, and dealership software preferred
Self motivated, goal oriented, and able to thrive in a fast paced environment
Valid driver’s license and clean driving record
Professional appearance and work ethic
Working Conditions:
Work primarily indoors with some outdoor activity in an auto shop environment
Daily walking, standing, and sitting required
Must be available to work full time, including occasional evenings or weekends as needed
If you’re ready to help customers, lead with professionalism, and grow your career in automotive service, we want to hear from you.
Send your résumé and a brief statement of interest today.
Let’s build something great.